Personal Details

Email: bolaji@star-resource.com    Phone: 07906 942 097 Status: Married            Reside: London N15    Clean Drivers License

Director of a growing “IT Resource” company. IT professional with over 15 years experience spanning roles in Consultancy, hardware and software Support, Network Management, Project Planning and Implementation & Training. Self-motivated, good communication skills and quick to assimilate new information. Team player and leader.

Education/Qualification

Training Received

 

Career History

Star Resource Corporation Ltd                                             December 2000 – Present

Director, Consultant and main IT resource for this growing IT resource company that supplies IT resources to the market place aimed primarily at the small business sector. Worked with a varied range of clients on several projects which included design, installation and configuration of whole networks to installation of cabling. Ongoing hardware and software support. Software migration projects to name just a few.  Our company profile gives further details of projects worked on.

Virgin Records Ltd                                                                                         1991 – 2000

 1997-2000              Network Manager

Responsible for the optimum operation and maximum availability of the network and user systems, achieved through a program of forward planning, active monitoring and preventative maintenance. Managed the Support Team and a Project Manager. Recruited and trained additional Support Staff. Recommended, planned and implemented network wide projects, aimed at increasing user productivity and delivering the full benefit of current technology to the business. Formulated and implemented operational policies for the support and network operator functions. Responsible  for 3^rd line cc:Mail Support.

Achievements

• As part of a project team, planned and implemented the Netware 3.12 to Netware 4.11 upgrade. The new operating system paved the way for the implementation of a more advanced email system and cut the time it took to set up users by up to 80%

• Planned and implemented a cc:Mail migration from a DB6 to DB8 post office environment. The 24 X 7 feature in DB8 allowed for better administration.

• Involved in the commissioning, maintenance and support of several NT4 application servers and NT workstations as part of an Intranet application development initiative.  

• Supervised the implementation of a cc:Mail 8 to Exchange 5.5 migration project. It was a success.

• In consultation with the Head of IT, supervised a project to migrate the network infrastructure from 4mbps Token ring to a combination of Fast Ethernet and Gigabit Ethernet. Increased the speed of the network by 1000% and reduced the network infrastructure administration workload by 20%

• Co-led a project team to plan and implement the Year 2000 compliance program. It was finished ahead of schedule and under budget.

• Planned and Implemented a Window95 upgrade project across the whole site. Its’ completion paved the way for more advanced software to be implemented in the company.

• Instigated, planned and implemented a remote control solution for the support team. On completion, they were able to deal with most calls with out leaving their desk, the first time fix rate improved significantly

• Supervised the project to migrate the Cubix remote access infrastructure to a design implementing Shiva, Citrix Metaframe and Secure Dynamics solutions. The new system supported windows applications and provided 100% more bandwidth.

• Planned and implemented a project to de-commission all AS\400 terminals and configure user desktops for remote access via IP to several AS\400s. Project was completed ahead of schedule and access performance was improved.

1995 – 1997    Support Team Supervisor     

Responsible for ensuring the user community received the best possible service from the company’s IT infrastructure through a system of active call monitoring, call escalations and appropriate 3^rd line support cover for the support team. Supervised and motivated a team of first and second line Support Analysts, carried out performance reviews and provided training as required.  Provided 3^rd line support for cc:Mail issues.

Achievements

• As acting Network manager for 6months, measured up to the demands of the role and maintained the high level of service the user community was used to.

• Implemented a pilot project to kick start the company’s multimedia strategy. The project gave me an opportunity to develop my research and project implementation skills.

• Was a major player in a project to upgrade the cabling infrastructure from IBM type 1 & UTP Cat 3-4 to UTP Cat 5 structured cabling with Fibre interconnectivity between the 7 logical sites. Relocating network-attached devices was simplified and cabling related issues reduced.

1993 – 1995    Support Analyst

Responsible for providing first and second line support to the entire company’s workforce, as part of a team of Analysts. Carried out network operators’ tasks, which included setting up and maintaining user accounts, print queues, print servers, directory rights and other aspects of the users network environment on Novell 3.11 servers & NT 4. Found, vetted and worked with 3^rd party support companies to ensure adequate 3^rd line support for our mission critical systems.

Achievements

·         Researched, recommended, installed, configured and maintained new hardware and software solutions such as high performance network cards and enhanced memory management software which delivered improved efficiency to the business.

·         Conducted training for groups of ten, as part of a project to roll out a new email and office organizer system. The training received very good feedback and the uptake of the system was very positive.

·         Took the initiative to write a program in Clipper 87 to maintain a database of users network environment information. This reduced administrative overhead of my role by 20%

1991 – 1993    Hardware Support Advisor

Responsible for first line software support including the operating systems and programs installed across the whole site. Complete responsibility for the configuration, installation and relocation of all user hardware (e.g. desktop PCs, printers, modems, scanners, terminals etc). Maintaining full software and hardware inventory information.

Achievements

• Rapid development of IT skills in a high demand environment, supporting various types of systems. Went from hardly any IT experience to confidently supporting over 70 users with a few months. 

• Maintained, extended and reconfigured the cable infrastructure from the desktop to the servers on a 4mps Token Ring network with UTP & IBM type 1 cabling and also from terminals to an IBM System 36.

Software, Hardware and System Experience

Operating Systems - Windows Server 2003, Windows XP, Windows 2000 Server & Professional,  Windows 98, Windows 95, NetWare 3.x - 4.11, NT4 Server, Terminal Server & Workstation, DOS 3.x - 6.22, Mac OS 7.x - 8.x, AS400 (OS300 - OS400), Unix

Desktop Software – MS Office Pro 95 – XP, Lotus-123 2.x – 5.x, Lotus SmartSuite 97, MS Project 95/98, Visio 5 , Bosanova 4.x, Rumba 95/NT, Microtest DiscView Pro 5.6, Sportsoft Ver 3.x, Raiser’s Edge Ver 6                                          

Email Systems - MS Exchange 5.5, 2000, Outlook 98 – XP, Outlook Express, cc:Mail (Post Office DB6 – 8, all desktop & cc:Mobile clients),                     

Multimedia Software - Internet Explorer 3.x - 6.x, Plug-ins (Shockwave, Media Player Ver 9, QuickTime, Real Audio etc), Netscape 3.x - 4.x        

Network Software Tools – Veritas Windows Backup Ver 8-9.x, Arcserve NetWare 4.x - 6.61 & NT 6.x - 2000, Retrospect Dantz 4, Netwizard Plus 4, Remotely Possible 1.x - ControlIT NT/95, VNC Viewer 3.3, pcAnywhere 4.x-10.x (host & remote), 3com Transcend Enterprise Manager 6.2, Firewall - Borderware Client 1.1, NT Diskeeper 4.x, Partition Magic Server NT/NetWare, Bindview 2.x for Netware 3.x, Bindview Enterprise Manager 6, Lansight 4

Other Software Tools - Drive Image Pro, Ghost Cloning Software, Sohpos Antivirus, Mcafee Viruscan DOS/WIN95/NT, Dr Solomon’s Antivirus DOS/WIN95/NT, HP Jetadmin, Norton Utilities for DOS/Windows